Frequently Asked Questions
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We charge $300 for 8-hour rental period.
The price includes tear-down and set-up with the exception of mileage (if applicable).
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Yes, we charge $1.50 for every mile outside our 15-mile radius from San Marcos, TX, and we do charge roundtrip.
Example: 10 miles outside our radius: 1.50×10= 15×2 (roundtrip)= $30 extra
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We recommend booking at least three months in advance. The sooner the better chance True Colors has your event date available.
If requesting a flower wall 3 days or less from your event date, we will charge an additional $100 for short notices.
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Absolutely! There is an additional $50 for the service of hanging up and taking down your neon sign.
Please let us know 3 days before your event date if you will be wanting us to hang a neon sign.
We will not hang up a neon sign if known the night before or the day of event.
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True Colors will refund 100% if events are cancelled 4 weeks or more before the event date. No refund will be issued if cancellation is 14 days or less from event date.
Please refer to our contract for more details. -
We accept all credit and debit card payment via our payment portal when we sent the initial proposal (Contract & Invoice).
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We do accept our flower walls to be outside with two requirements:
It must but be under a covered/shaded area
The flower wall must have a firm wall or fence behind it
If neither of the two requirements are possible, we do have the right to not set up the flower wall outside.
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Our rental process is simple:
1. Browse our collection and select which one you would like at your event
2. Click on “Book Now” to fill out our inquiry form and we will get back to you on availability
3. Place a 50% deposit to secure booking
4. Pay the remaining balance 7 days before your event
5. We handle delivery, set up, and pickup/teardown -
All events! The flower walls are perfect for weddings, bridal showers, quinceañeras, sweet 16s, corporate events, grand openings, photo shoots, and so much more!