FAQ
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Are there any additional fees?
Our price includes delivery, set-up, and tear down to every event that is within a 30-mile radius of San Marcos, TX. We charge $1 for every mile outside our radius.
If you would like the flower wall to be at your event for an extended time, it is $75/hour.
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How far in advance should I book a flower wall?
We recommend booking at least three months in advance. The sooner the better chance True Colors has your event date available.
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I have a neon sign, would you guys hang it up?
We would love to! There is no additional fee to hang up your neon sign.
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What is the cancellation policy?
True Colors will refund 100% if events are cancelled 8 weeks or more before the event date. No refund will be issued if cancellation is two weeks or less of event date.
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How do I pay?
We accept all credit and debit card payment via our payment portal when we sent the initial proposal (Contract & Invoice).
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Can I have the flower wall outside?
Yes, as long as there is a covered or shaded area and a solid wall for the flower wall to be against.