FAQ

  • Are there any additional fees?

    Our price includes delivery, set-up, and tear down to every event that is within a 30-mile radius of San Marcos, TX. We charge $1 for every mile outside our radius.

    If you would like the flower wall to be at your event for an extended time, it is $75/hour.

  • How far in advance should I book a flower wall?

    We recommend booking at least three months in advance. The sooner the better chance True Colors has your event date available.

  • I have a neon sign, would you guys hang it up?

    We would love to! There is no additional fee to hang up your neon sign.

  • What is the cancellation policy?

    True Colors will refund 100% if events are cancelled 8 weeks or more before the event date. No refund will be issued if cancellation is two weeks or less of event date.

  • How do I pay?

    We accept all credit and debit card payment via our payment portal when we sent the initial proposal (Contract & Invoice).

  • Can I have the flower wall outside?

    Yes, as long as there is a covered or shaded area and a solid wall for the flower wall to be against.